The Labour Party’s failure to engage…
Friday, April 20th, 2007 by Frank
Yesterday I passed a poster for the Labour Party which said ‘It’s time for a change. Are you with us?’.
The poster gave the web address makeachange.ie, and invited me to free text the word ‘change’ to 50100.
Leisurely walking along with nothing better to do, and being a curious soul, I texted.
Here’s what I got back:
It’s time for a change. Labour will bring a change for the better if elected to government. Pat has 5 Commitments for Change, check them out at makeachange.ie
What a banal taxt. The only possible advancement the Labour Party has made with me here is that I now have the web address on my phone, but the text was so unengaging I’d be unlikely to check it out if I wasn’t motivated by my interest in viral campaigns and the like.
If somebody is motivated enough to use the freetext then they are interested at some level - maintaining that interest is crucial. Off the top of my head I would send them something like this:
Pat Rabbitte: 5 commitments for change.
1. Beds in hospitals
2. Pre-school education
3. Gardai in the neghbourhood
4. Carer’s means tests
5. Buying a home
Reply with 1, 2, 3, 4 or 5 for more!
In the text I received it refers to ‘Pat’. If this happens to be the only communication between us, and I’m not familiar with Pat Rabbitte already, I’m none the wiser now.
Text is an opportunity to engage with people, sending one bland text just doesn’t do it. As you can see from my above outline, I’d encourage people to request more info on the item (or items) that interest them. This could also provide some interesting data about which areas are foremost in people’s priorities.
You would now have, in one text message, got Pat Rabbitte’s name out there and got the five areas of Commitment out there. By following up and sending a further text, if requested, you are engaging on a level that interests the texter.
Here’s an example of what I would include in the second text, for commitment 1:
Not a vague promise. A clear goal of 2,300 more beds in clean hospitals.
Cost and delivery time set out on makeachange.ie.
For regular updates on Labour news reply with the word ‘updates’.
Obviously, the mechanism and cost for the whole text updates would have to be considered, but my point is that having engaged with someone, it’s important to build on that small relationship somehow. Perhaps not by text updates as I suggest above, but something.
Their blog doesn’t allow comments (which is a shame, but I can understand why) but I wonder do they note trackbacks?





